Question 1

How does renting on LocaYo work?

Accepted Answer

You find an item, book dates, pay through our secure system, pick it up from the owner, and return it after use. Everything is insured and money-back guaranteed.

Question 2

Is LocaYo free?

Accepted Answer

Yes, registration and browsing listings are completely free. We only charge a small commission on completed rentals, paid by the owners.

Question 3

What if an item gets damaged?

Accepted Answer

Every rental is covered by LocaYo Protection. If damage occurs, report it through the app — our support team will help with the settlement and any compensation.

Question 4

How are payments secured?

Accepted Answer

We use Stripe and Przelewy24 — proven payment processors with PCI-DSS encryption. Your card data never touches LocaYo servers.

Question 5

Which countries is LocaYo available in?

Accepted Answer

LocaYo is available in 22 languages and serves users across Europe and selected Asian countries. See our terms for the full list of regions.

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